Frequently Asked Questions

Yes. With professional equipment and techniques, smoke odour and residue can be effectively removed from walls, ceilings and belongings. Success depends largely on how quickly restoration begins — soot becomes more acidic and more deeply embedded the longer it sits.

It depends on the severity of the damage. In cases of significant fire, smoke or water damage, it may be safer to temporarily relocate until the property is restored. We will tell you plainly which situation you are in at the first assessment.

Mould prevention involves rapid drying, proper ventilation and antimicrobial treatments. Acting quickly is critical, as mould can begin to develop within 24 to 48 hours.

Yes. We document the damage, provide detailed estimates, communicate with your adjuster and support the claim from first notice through to completion.

Residential, commercial and multi-family properties across Alberta, from single units to whole buildings.

Costs vary with the extent of the damage and the services needed. We provide complimentary estimates and work with insurance providers to keep the scope accurate and the claim moving.

Our emergency line is answered 24 hours a day at 403-891-9482. Response time depends on your location in Alberta and current call volume — call and we will tell you a real time, not a slogan.

Make the property safe first. Shut off the water at the main if a supply line has failed, and do not enter a fire-damaged structure until it has been cleared. Photograph what you can safely reach, and do not throw anything away — your adjuster will want to see it.